Privacy Policy

Personal data we collect

We collect only what we need to operate our site and respond to your requests.

• Contact data: name, email address, phone number, and message content when you submit our contact form.
• Usage data: pages viewed, device type, approximate location, and referring source collected via privacy-focused analytics.
• Technical data: IP address and essential cookies used to keep the site secure and functional.

How and why we use data

We process personal data for specific purposes and on lawful bases recognised by UK GDPR.

• To respond to enquiries and provide requested information (legitimate interests or contract).
• To operate, secure, and improve our website, including performance measurement (legitimate interests).
• To comply with legal obligations, such as record-keeping and responding to lawful requests (legal obligation).
• With your consent, to send optional updates or educational materials. You can withdraw consent at any time.

Cookies and similar technologies

We use essential cookies to keep the site running and optional cookies to measure performance. You can accept or reject non-essential cookies using the cookie controls shown on the site.

Data sharing

We do not sell your personal data. We may share limited data with trusted processors who help us operate the site and deliver communications under appropriate contracts.

• Hosting and infrastructure providers
• Email and communication tools
• Analytics providers configured with privacy safeguards

If required by law, we may disclose data to competent authorities.

International transfers

Where processors are located outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses together with additional measures where necessary.

Data retention

We keep personal data only as long as necessary for the purposes set out above. Typical retention periods are up to 24 months for enquiries and up to 26 months for aggregated analytics. We delete or anonymise data when it is no longer required.

Your rights

Under UK GDPR you have rights to:

• Access a copy of your personal data
• Rectify inaccurate or incomplete data
• Erase data in certain circumstances
• Restrict or object to processing, including direct marketing
• Data portability where applicable
• Withdraw consent at any time without affecting prior processing

To exercise your rights, email [email protected]. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). Visit ico.org.uk to learn more.

Security

We use technical and organisational measures to protect data, including encryption in transit, least-privilege access, secured hosting, and regular reviews. No system is perfectly secure; we promptly assess and address potential issues.

Children’s privacy

Our website is intended for individuals aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will delete it.

Marketing preferences

If you opt in to occasional updates, you can unsubscribe at any time using the link in our emails or by contacting [email protected].

Changes to this policy

We may update this policy to reflect changes in law or our practices. Material changes will be highlighted on this page. Last updated: 24 February 2026.